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Hotel Diplomatic, Turin

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From104US$ /night
Check-in
25Nov2024Select date
Check-out
26Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Cernaia 42, Turin, Italy, 10122

Hotel Diplomatic is centrally located in Turin, near significant attractions such as the Egyptian Museum. The establishment has been recently refurbished and features vintage decor. Its distinctive spaces are designed for relaxation and convenience, making it a notable choice for visitors.

Location

Situated in the heart of Turin, the hotel is easily accessible from Porta Susa station, making it convenient for train travelers. It is a short walk to several bus stops that connect to the airport. Visitors can explore significant nearby attractions on foot, ensuring an easily navigable experience.

Rooms

The hotel offers various room configurations, including single, double, and family options. Each room is air-conditioned and features free Wi-Fi, a flat-screen TV, and luxurious toiletries. The rooms on the noble floor are decorated with allegorical images celebrating the royal dynasty.

Eat & Drink

Breakfast is served from 2 a.m. to 12 p.m., featuring a selection of artisanal and Piedmontese products. The Diplomatic Café provides a vintage setting for guests to enjoy Italian coffee and local dishes, along with a Piedmontese Apericena in the evenings. Guests can also savor a range of fine wines and Italian cuisine at the renewed Crimea restaurant.

Leisure & Business

Hotel Diplomatic features versatile meeting rooms accommodating up to 180 people, suitable for various events and conferences. For leisure, guests can relax at the Finnish sauna and whirlpool bath facilities. The lounge bar also offers craft beers and custom cocktails, enhancing the relaxation experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Quadruple Room
Max:
4 persons
30 m² 
Bed options:
2 Single beds
Shower
Heating
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Single Room
Max:
1 person
14 m² 
Bed options:
1 Single bed
Heating
Air conditioning
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Double or Twin Room
Max:
2 persons
16 m² 
Bed options:
2 Single beds
Heating
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Turin 1.4 km
Airports
Turin (TRN) 16.9 km
Levaldigi (CUF) 77.6 km
Underground
XVIII Dicembre200 m
Porta Susa Metro Station400 m
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Via Cernaia 42, Turin, Italy, 10122
Map view
street view
Via Cernaia 42, Turin, Italy, 10122
Nearby
Square
Piazza Statuto
470 m
Train Station
Stazione Alta Velocita Torino Porta Susa
150 m
Via Francesco Giuseppe Guicciardini 7a nei pressi della stazione FS di Porta Susa
Museo Pietro Micca
160 m
Square
Piazza XVIII Dicembre
160 m
Museum
Mastio della Cittadella
330 m
Restaurants
Ristorante Pizzeria Cernaia 31
30 m
Via Cernaia 31
Sol Levante
100 m
Via Carlo Boucheron 18
Torteria Berlicabarbis
50 m
Via Cernaia 44
Oryza
170 m
Via Antonio Giuseppe Ignazio Bertola 57
Pastarell
190 m
Piazza Diciotto Dicembre 3 Porta Susa
Ristorante la Piola
220 m
Corso Vinzaglio 3
Ristorante Da Salvo
200 m
Via Filippo Juvarra 20
ice blue
220 m
Piazza XVIII dicembre
Osteria del Frate
300 m
Via Carlo Boucheron 11
Okami
240 m
Via Giuseppe Luigi Passalacqua 4
Gelateria La Romana
430 m
Corso Inghilterra 31/A

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
central location
family-friendly
noise levels
aged decor
7.6/10
Very good
Rooms
7.5
Location
8.5
Service
7.8
Dining
6.5
Guest reviews
7.6/10
based on 11 reviews
7.8
7.8/10based on 4697 reviews
Paula
United States, April  2024
5.8/10

I had a mixed experience at the hotel. The convenient location near the rail station was great, but the room, while stylish with high-tech features like a light sensor, was small and outdated, and noise from the neighboring room was quite bothersome. The service varied, with some staff being efficient and friendly, while others were rude and unhelpful. The dining options were lacking in variety and freshness. Overall, the hotel had its ups and downs.

Rooms
5.0
The room was a bit disappointing. It had a trendy design with high-tech amenities like a light sensor, but it felt cramped and old-fashioned. Noise from the adjacent room, especially their toilet, was a significant disturbance.
Service
6.0
The service was a mixed bag. Some staff members were efficient and quick to respond to queries, while others, like Sam the bartender, were dismissive and unpleasant. The interaction about payment was particularly uncomfortable.
Location
9.0
The location was a highlight. It was convenient for rail travel, being close to the Porta Susa station, making it easy to explore Turin. The central proximity was a major plus point for accessibility.
Dining
5.0
The dining experience left a lot to be desired. There was a limited selection of hot food, with slow replenishment, and the fruit options were lacking. The cheese rolls were a standout, but overall, the variety and freshness were disappointing.
Facilities
5.0
It fulfilled basic requirements but didn't offer any significant extras.
Paul
United Kingdom, December  2023
7.6/10

The hotel offers a cozy atmosphere with family-oriented rooms, but the old decor reflects ongoing renovations. The stay was comfortable, especially for families with babies, though the noise levels were slightly bothersome. The central location is convenient for accessing transport options and exploring the city, but the quiet seeking might find it a bit removed from the lively restaurant scenes in the evenings.

Rooms
8.0
The rooms at the lower floors were more like a family room, suitable for our needs. The older decor due to refurbishments didn't detract from our comfort.
Service
7.0
The service was attentive and friendly, especially during meal times when we never felt rushed even with air conditioning issues. The staff's limitation in addressing the AC failure was a downside.
Location
8.0
The hotel is close to the bus stop for airport transfers and is quite central, making it easy to navigate the city's main attractions. However, it may feel a bit dated for those seeking vibrant evening dining options.
Dining
7.0
Despite some timing issues with dining, the overall quality was above average, especially the poultry dishes. However, the occasional lack of coffee was a minor inconvenience.
Facilities
8.0
The facilities, despite some aging appearances, were comfortable and equipped with modernized amenities. The value for money considering the recent upgrades is reasonable.
central location
noise levels
John
United Kingdom, October  2023
8.2/10

The hotel's rooms looked to be newly refurbished, clean, and well-furnished, although relatively small. They provided lotion and slippers, like other 4-star hotels. The service was great, with a quick response to resolve issues like the air conditioning failure. The breakfast was good, and I enjoyed the laughter in the kitchen while waiting for my meal. The location is super convenient, very close to the train and bus station Porta Susa, making it easy to reach many central areas of the city. However, the area around the hotel was not very pleasant due to rough sleepers. The dining experience was okay, with a variety of salads, yet lacking for vegan guests. I appreciated the made-while-you-wait coffee and cake but felt the choices were limited for a 4-star hotel. The facilities were good overall, providing what was needed, with an underground parking option around the corner for €10 per day.

Rooms
8.0
The rooms were clean, well-furnished, and looked newly refurbished, but relatively small. They provided lotion and slippers.
Service
9.0
The service was excellent, with a quick response to resolve issues like the air conditioning failure. The staff was friendly and attentive.
Location
9.0
The location is super convenient, very close to the train and bus station Porta Susa, making it easy to reach many central areas of the city.
Dining
7.0
The dining experience was okay, with various salads, but lacking for vegan guests. I enjoyed the made-while-you-wait coffee and cake.
Facilities
8.0
The facilities were good, providing what was needed. There is an underground parking option around the corner for €10 per day.
George
United Kingdom, September  2023
7.2/10

The hotel offers spacious, comfortable, and always clean rooms, but with amenities from the 80s. The service was exceptionally friendly and professional with multilingual staff. The location provides easy access to the city center though not exactly at the center itself. The dining experience lacked variety and was uninspiring. The hotel could be a good choice if the price is reasonable.

Rooms
8.0
The rooms were spacious, comfortable, and always clean.
Service
9.0
The service was super professional with exceptionally friendly and helpful staff.
Location
7.0
The hotel is fairly good, offering easy access to the city center and Juventus Stadium.
Dining
5.0
The dining options were limited and uninspiring.
Facilities
The facilities could have been more diversified.
Clean
Outdated amenities
Alexandra
United Kingdom, September  2023
7.4/10

The hotel had some positives like modern tech appointments but fell short with small rooms and odd smells in the bathroom. The location was excellent with good accessibility to public transport. The dining experience was good overall, but there were some delays. The service was top-notch, helping quickly and being pleasant.

Rooms
6.0
The rooms were smaller than expected and had some strange smells in the bathroom, but they were well appointed with high tech features.
Service
9.0
The service was very nice and the staff were helpful, quickly resolving any issues.
Location
8.0
The hotel's location was excellent for accessing public transport and exploring the city on foot.
Dining
7.0
The dining experience was decent, with a self-service setup featuring various food and drink options.
Facilities
7.0
The hotel had adequate facilities to meet basic needs during the stay.
Arthur
United Kingdom, August  2023
6.6/10

The hotel had spacious and very clean rooms, although they were not warm enough, possibly due to insufficient access points installed. The service staff were unpleasant, implying inconvenience when paying in cash. On the positive side, the location was excellent with easy access to the city center and Juventus Stadium.

Rooms
7.0
The rooms had space and were very clean and well-furnished, but struggled to become warm enough, potentially due to insufficient access points installed.
Service
5.0
The staff had a very poor manner and were unhelpful in accommodating payment preferences. However, room service and other amenities were pleasant and welcoming.
Location
9.0
The hotel is excellently located with easy access to the city center and Juventus Stadium.
Dining
5.0
The dining options were not great and could have been more diversified. However, there were good options available, especially sweet ones.
Facilities
8.0
The facilities provided were satisfactory, offering a comfortable stay.
David
United Kingdom, July  2023
8.6/10

My stay at the hotel was exceptional. The rooms were pristine and seemed brand new, providing a cozy bed for a restful night. The service, although a bit brisk at times, was overall very helpful, especially when they kindly removed a breakfast charge for us. The location was superb, within easy reach of both the city center and the train station. The dining experience, while good, could have offered more vegetarian choices. The facilities were top-notch, offering everything one could need during their stay.

Rooms
9.0
The room I stayed in felt like it had never been used; it was spotless with modern fixtures and an incredibly comfortable bed.
Service
8.0
The staff, although occasionally rushed, were notably helpful and even removed a breakfast charge from our bill.
Location
9.0
The hotel's location was ideal, with easy access to both the city center and the Juventus Stadium.
Dining
8.0
The dining options were varied and delicious, with fresh fruit, eggs, and pastries available, though more vegetarian choices would have been appreciated.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything from room service to laundry and shuttle services.
Josh
United States, July  2023
8.4/10

I loved my stay at the hotel; it was a cozy and clean place perfect for our honeymoon. The room was nice and clean, although a bit small. The service was professional and kind, ensuring a comfortable stay. The location was excellent, allowing easy access to all the main spots in Turin. The dining experience was good with lovely staff, though the breakfast hour could be more accommodating. Overall, it was a great stay with some minor areas for improvement.

Rooms
8.0
The room was well presented, clean, and had all the amenities we needed. The size was a bit small but comfortable.
Service
9.0
The service was professional and kind, making us feel welcome and taken care of.
Location
9.0
The location was perfect for exploring Turin, with easy access to transportation and walking distance to key spots.
Dining
7.0
The dining was enjoyable with a good variety of products and friendly staff, although the breakfast hour was a bit late for early travelers.
Facilities
9.0
The facilities were great, offering everything we needed for a comfortable stay.
Clean
Small rooms
Patrick
United States, May  2023
8.0/10

Overall, my stay at the hotel was pleasant. The rooms, although needing some updating as the carpets were threadbare, were clean and comfortable. The staff was friendly, and the breakfast was great. Unfortunately, being in the basement meant no nice views. The location was convenient for the city and airport commute, but the noise in the corridor was a bit bothersome.

Rooms
7.0
Despite the need for some updates, the rooms were clean and provided a comfortable stay.
Service
8.0
The service was professional and friendly, but the constant noise in the corridor was a downside.
Location
9.0
The location was perfect in terms of proximity to the city center and the train station, making it convenient for both sightseeing and travel.
Dining
8.0
The breakfast was excellent and a good start to the day, although more staff may be needed during peak times.
Facilities
8.0
The hotel offered a variety of facilities to meet guests' needs during their stay.
Robert
United States, May  2023
8.2/10

My stay at the hotel was lovely. The room was well presented, clean, and had all the amenities I needed. It was spacious, nicely decorated, and amazingly quiet for a city center location. The service was top-notch, very welcoming, and helpful. The location was excellent for accessing the station and city, although it felt slightly outside the center for dining options. The dining experience was more than adequate, though there were moments of understaffing during breakfast. Overall, a great value for money.

Rooms
9.0
My room on the fourth floor was spacious, nicely decorated, and amazingly quiet for a city center location. It had all the amenities I needed and was very clean.
Service
9.0
The staff was very welcoming and helpful, especially in catering for special dietary needs. They were more than happy to oblige with any requests.
Location
8.0
The hotel's location was excellent for the station and city access. It was within walking distance from Porta Susa Station and also not far from the center of Turin.
Dining
7.0
The dining experience was more than adequate, with excellent coffee and hot chocolate. However, there were times when they ran out of coffee and seemed a bit understaffed during breakfast.
Facilities
The facilities were good overall, but nothing particularly outstanding. Everything was functional and served its purpose well.
clean
understaffed
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25Nov2024Select date
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Rooms and Guests2 Guests, 1 Room